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Frequently Asked Questions
What makes Treaty Tails treats different?
Our treats are made with high-quality, safe, and pet-friendly ingredients, free from harmful chemicals and unnecessary fillers. Each product is selected to support better health, digestion, behavior, and overall well-being for dogs and cats.
How often can I give my pet these treats?
Treats are meant as supplements or rewards, not full meals. You can give them once or twice a day, depending on your pet’s size and activity level. For supplements, follow the dosage on the product label.
Are your supplements veterinarian-approved?
Yes. Our wellness chews are made with vet-recommended ingredients such as Omega-3, Probiotics, Glucosamine, and Milk Thistle, which support skin health, joints, immunity, liver health, and digestion.
How should I store the treats?
Keep the bag sealed, in a cool and dry place, away from direct sunlight. For freeze-dried products, refrigeration is not required, but you may store them in the fridge for extra freshness.
Where do you ship and how long does delivery take?
We ship nationwide. Orders are typically processed within 24–48 hours and delivered in 5–12 business days, depending on your location.
Can I return or replace a product?
Yes. If your item arrives damaged, defective, or incorrect, contact us within 7 days. Please email our support team at:
📩 Support@treatytails.com
We will arrange a replacement or refund according to our policy.
What payment methods do you accept?
We accept all major credit/debit cards, as well as secure digital payment options (availability may vary by region). Your payment data is always encrypted and protected.
How can I contact customer support?
You can reach us anytime through email: 📩 Support@treatytails.com
Our team will respond within 24 hours.